The Sherpa Group, Inc.
(dba MadeBySherpa™️, and other MadeBySherpa-branded services)
Effective Date: May 10, 2017
Last updated: May 17, 2025
At The Sherpa Group, Inc., your privacy isn’t just a policy—it’s our promise. We champion a legacy of trust and confidentiality, ensuring that when you engage with any of our platforms or services, your personal data is handled with the utmost care and respect.
Below, you’ll find a clear, practical explanation of how we collect, use, and protect your information, in accordance with global privacy standards (with a sprinkle of human decency and common sense).
Who We Are
This Privacy Promise applies to The Sherpa Group, Inc. and its MadeBySherpa™️ DBA’s, and to our primary website: https://madebysherpa.com. For privacy-related concerns, you can email us directly at [email protected].
What Personal Data We Collect (and Why)
Comments
When visitors leave comments, we collect the data shown in the form, your IP address, and browser user agent string (to help stop spam, not stalk you). If you use Gravatar, your anonymized email hash may be sent to them. Gravatar’s privacy policy
Media Uploads
If you upload images, avoid using ones with embedded location data (EXIF GPS) unless you want people to know exactly where your cat posed for that selfie.
Contact Forms
If you submit a form, we collect your email address and IP address for spam protection and basic follow-up. We keep these submissions for up to 30 days. We don’t use form data for marketing unless you’ve opted in.
Cookies
We use cookies to improve your experience—remembering preferences, securing logins, or helping the site function smoothly. We avoid unnecessary tracking and lean on privacy-respecting methods when possible.
Analytics
We use privacy-focused analytics (such as self-hosted or anonymized tools), and we do not track personal data unless you’ve explicitly consented. Want out? You can enable Do Not Track in your browser, and we’ll respect it.
Embedded Content
Sometimes our blog includes videos or articles from other sites. These behave just like you visited those sites directly. They might collect data, use cookies, or track you—so if that concerns you, please review their privacy policies.
Who We Share Your Data With
We do not sell or barter your personal data. We only share it with:
- Tools that help us deliver services (e.g., Google reCAPTCHA for spam protection, SendGrid for transactional emails)
- Third-party processors as needed to fulfill a request (e.g., password resets)
We share only the minimum amount necessary, and only when necessary.
How Long We Retain Your Data
Comments and their metadata are stored indefinitely to allow for automatic approval of future comments.
- User accounts: You can see, edit, or delete your personal info at any time (except your username).
- Contact forms: Stored for up to 30 days.
- Polls/quizzes: Anonymous data is stored for up to 30 days.
What Rights You Have Over Your Data
You can request to receive an export of your personal data or ask us to erase it. We’ll do so unless we’re required to keep it for legal, administrative, or security reasons.
Where Your Data Is Sent
- Visitor comments may be checked through spam detection services.
- Form submissions are sent via SendGrid by Twilio. Twilio’s Privacy Policy
- We use Google reCAPTCHA to prevent spam bots from invading. Google’s Privacy Policy
How We Protect Your Data
We use:
- HTTPS encryption across all pages
- Minimal data collection
- Role-based access controls
- Staff training on data handling and security best practices
We don’t collect what we don’t need. That’s a win-win.
What Data Breach Procedures We Have In Place
If a breach is suspected, we:
- Investigate and isolate the issue
- Notify affected users within 72 hours (when required)
- Take remedial actions (patch, update, secure)
Children’s Privacy
We do not knowingly collect data from individuals under 18. If you believe a child has submitted data to us without guardian knowlege or approval, please contact us and we’ll delete it promptly.
Final Word
We adhere to a specific guiding principle: Collect only what we need, only when needed, only for the purpose needed. Nothing more.
We built this business on trust. We treat your data like we’d want ours treated—thoughtfully, minimally, and transparently.
Got questions? Need clarification? Or just want to say hi?
We’re here. [email protected]
Thanks for trusting us to be part of your journey.